Did you see the story about the Boston man who was ticketed as he tried to drive his wife to the hospital to have a baby? The state police, and the ticketing trooper in particular, look very bad in this one. I had to laugh, though, when I saw the police spokesman quoted in the article. Can’t all of us in the PR field relate to this guy--having to speak to the press and try to defend the client for the indefensible? Not fun. I’d be interested if anyone has their own stories about being in a similar situation.
Regardless of the situation, its always good to respond in a timely manner and get your side of the story out. Remember what happened several years ago when the Chinese shot down a US airplane by mistake. There were tons of negative press and the Chinese government never issued a statement.
